Welcome to the world of facts and news: Happy Employees = Biggest CX drivers

Happy Employees = Biggest CX drivers

Strategising customer experience is a challenge for today’s companies, but one way to get it right is to keep your employees happy, for its they who create h...

from Tech-Economic Times https://ift.tt/2J0qyye

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Yellow.ai deploys 30% of global generative AI bots domestically

While markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to g...