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Decoding the CX Challenge

Companies are finding it increasingly tough to meet the expectations of the new-age customer. We try to find out more about their customer experience strateg...

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SoftBank's Son Offers to Donate Face Masks After Coronavirus Test Kit Offer Slammed

SoftBank founder Masayoshi Son on Thursday tweeted an offer to donate a million free face masks to help fight the coronavirus outbreak a day after twitter users criticised his proposal to give away test kits as an unnecessary burden on clinics and hospitals.

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Realme 6 Pro Sale Today via Flipkart at 12 Noon: Price in India, Offers, Specifications

Realme 6 Pro that was launched in India last week is set to go on sale for the first time. The sale will take place through Flipkart, Realme.com, and offline preferred retail partners at 12pm (noon) IST.

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ESA, Roscosmos ExoMars Joint Mission Delayed Until 2022 Over Coronavirus

The European Space Agency and Russia's Roscosmos said Thursday they are postponing a planned joint mission to Mars until 2022, in part due to travel restrictions resulting from the new coronavirus outbreak.

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Coronavirus: Google Employee in Bengaluru Tests Postive for COVID-19

A Google employee at its Bengaluru office has been tested positive for Novel Coronavirus and the company has told all its employees to work from home.

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Rupee hits record low of 74.50 against US dollar amid coronavirus scare

The dollar stood tall on Friday as investors scrambled for the world’s most liquid currency amid deepening panic while the euro nursed losses after the European Central Bank disappointed by not cutting rates.

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Google employee in Bengaluru office tests positive for coronavirus



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Yellow.ai deploys 30% of global generative AI bots domestically

While markets like the US are mostly using GenAI for customer support in a bid to cut costs, India Inc. is using them as an opportunity to g...